Terms & Conditions
Welcome to Mithila Couture (“we,” “our,” “us”).
These Terms & Conditions (“Terms”) govern your access to and use of our website [Your Website URL] (the “Website”) and all purchases made through it.
By accessing, browsing, or using our Website, you agree to comply with and be bound by these Terms. Please read them carefully before making a purchase. If you do not agree, please do not use our Website.
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1. General Information
Mithila Couture is an online e-commerce platform that offers women’s clothing, fashion accessories, and related products for sale.
The Website is owned and operated by [Your Company Name], registered under the laws of India.
All users of the Website, including browsers, customers, and contributors of content, are referred to as “you,” “your,” or “user.”
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2. Eligibility
By using our Website, you confirm that:
You are at least 18 years of age, or accessing the Website under the supervision of a parent/guardian.
You are legally capable of entering into binding contracts as per the Indian Contract Act, 1872.
The information provided by you during registration or checkout is true, accurate, and complete.
We reserve the right to terminate or restrict your access if we believe any information provided is false, misleading, or violates these Terms.
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3. Account Registration
To place orders or access certain features, you may need to create an account on our Website.
You agree to:
Provide accurate and current information.
Keep your login credentials secure.
Notify us immediately of any unauthorized use of your account.
We are not liable for any loss arising from unauthorized access due to your negligence in protecting login credentials.
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4. Products and Pricing
All products listed on [Your Brand Name] are described as accurately as possible. However, slight variations in color, design, or fabric may occur due to photography and screen settings.
Prices listed are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes (as indicated).
We reserve the right to modify prices, descriptions, or discontinue products at any time without prior notice.
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5. Orders and Payments
A. Order Acceptance
When you place an order, it constitutes an offer to purchase. We reserve the right to accept or reject any order due to:
Product unavailability
Payment failure
Incorrect pricing or technical erro
Violation of these Terms
A confirmation email will be sent once your order is accepted and processed.
B. Payment Methods
We accept payments via secure third-party gateways including:
Credit/Debit Cards
UPI
Net Banking
Wallets and other digital payment options
We do not store your card or banking information. All transactions are encrypted and processed securely.
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6. Shipping and Delivery
We deliver across India through verified logistics partners.
Estimated delivery time is displayed during checkout; delays may occur due to unforeseen circumstances.
Shipping charges, if any, will be mentioned at checkout.
Once dispatched, tracking details will be shared via email or SMS.
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7. Returns, Exchanges, and Refunds
No returns
No exchanges
No refunds
No COD (Cash On Delivery)
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8. Use of Website
You agree not to:
Use the Website for any unlawful purpose or activity
Upload or distribute harmful software, viruses, or malware
Violate copyright, trademark, or other intellectual property rights
Post defamatory, obscene, or offensive content
Use automated means (bots, crawlers) to extract data from the Website
Violation of these terms may result in immediate termination of your access.
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9. Intellectual Property Rights
All content on the Website — including images, text, graphics, product designs, logos, and layout — are the exclusive property of [Your Brand Name] or its licensors.
You may not reproduce, copy, distribute, or modify any part of the Website without prior written permission.
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10. Privacy and Data Protection
Your personal data is collected and processed in accordance with our Privacy Policy, which complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian IT laws.
By using our Website, you consent to such collection and processing.
Read the full Privacy Policy https://mithilacouture.zohoecommerce.in/privacy-policy.
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11. Limitation of Liability
To the fullest extent permitted by law:
Mithila Couture shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products.
We do not guarantee uninterrupted or error-free access to the Website.
Product availability and delivery timelines may vary based on location and third-party logistics.
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12. Indemnification
You agree to indemnify and hold Mithila Couture, its directors, employees, agents, and affiliates harmless from any losses, claims, or damages arising out of:
Your violation of these Terms
Misuse of the Website
Infringement of third-party rights
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13. Third-Party Links
Our Website may include links to third-party websites (e.g., payment gateways, social media).
We are not responsible for their content, privacy policies, or practices. Please review their respective terms before using them.
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14. Termination of Access
We reserve the right to suspend or terminate your access to the Website at any time without notice if you:
Breach these Terms
Engage in fraudulent or harmful activity
Misuse our products or services
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15. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City/State].
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16. Changes to These Terms
We may modify or update these Terms periodically to reflect business or legal changes.
Updates will be posted on this page with the revised effective date.
Continued use of the Website after such updates constitutes your acceptance of the revised Terms.
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17. Contact Information
If you have any questions, feedback, or concerns regarding these Terms, please contact:
Mithila Couture
Email: triveni@mithilacouture.com
Website: https://mithilacouture.zohoecommerce.in
Address:
Mithila Couture,
Aakriti Miro, Flat # A608, A Block,
Nallagandla, Serilimgampally, Hyderabad,
Ranga Reddy District, Telangana, India.
Pincode - 500046
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✅ Compliant with:
Information Technology Act, 2000
Consumer Protection (E-Commerce) Rules, 2020
Digital Personal Data Protection Act, 2023
Indian Contract Act, 1872
